FAQ's

How do I place an order?
Select your desired items and complete checkout. A confirmation email will be sent once your order is placed.

When will my order ship?
Orders are carefully processed within 1–3 business days. Delivery times vary by destination.

How can I track my order?
Once shipped, you’ll receive a tracking number via email. Please allow 24 hours for updates to appear.

What payment methods are accepted?
We accept secure payments through major credit and debit cards and trusted checkout providers.

Can I modify or cancel my order?
We begin processing orders promptly. If you need assistance, please contact us as soon as possible and we’ll do our best to help.

Do you accept returns?
Return eligibility depends on the item. Please refer to our Returns Policy for full details.

How can I contact you?
Our customer care team is available at scpoole18@yahoo.com and responds within 24 business hours.